Terms and Conditions


We do not compromise on the quality and we guarantee our perfumes are 100% genuine. If there is any quality issue we are happy to fully refund your amount.


We accept all major credit cards. We also allow you to transfer in our New Zealand’s bank account in case you want this option. Just email us at support@whiffy.co.nz for further information. Once we receive the payment the item will be sent out on an overnight.

*Please note we always do the round up for the total payment charges.

General Policy

Any personal information that is provided by the user of this website is retained by Whiffy for the purposes of contact and shipping only and will not be distributed to third parties. We value your privacy. We will never give, lease, sell or otherwise disclose your personal information. Any payment information is not stored into our system and we use highly secured payment gateway for the payments. If you have any questions at all about our privacy policy, please contact us.


Prices, specifications, and images are subject to change without notice. Whiffy is not responsible for typographical or illustrative errors. (All images on our website are for reference purposes only). If you are unsure as to an items colour etc or would prefer a specific colour, please call or email prior to placing your order. Please be aware that stock levels are not updated live, and bear no correlation to store stock levels. We reserve the right to limit quantities per customer on certain items that may be on special. We will attempt to place a note on the items concerned; however we reserve the right to cancel orders placed on limited items. Refunds based on incorrect data represented by either image or text for the product description will not be accepted.

Need help?

Contact us at support@whiffy.co.nz for questions related to refunds and returns.

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