Yes, your security is our top priority. All personal information and payment details are protected using advanced SSL (Secure Socket Layer) encryption, the same industry-standard technology used by leading eCommerce platforms worldwide. This ensures that your data is securely transmitted and cannot be accessed by unauthorized parties during checkout. For added protection, we do not…
Once you log in to your account, you’ll find a “Points” tab where you can view your total points balance and their value in dollars. You can redeem your points directly at checkout. Simply apply your points in the cart to receive a discount on your order. Each point is equal to $1 NZD, so…
You earn points every time you shop with us. For every $50 NZD spent, you receive 2 points. These points accumulate in your account and can be used towards future purchases. It’s our way of rewarding you for shopping with us.
If you’re searching for a rare, discontinued, or hard-to-find fragrance at a reasonable price in New Zealand, we’re here to help. Simply visit our Request Your Favourite Fragrance page and submit the perfume name you’re looking for. Our team will do its best to source it for you and notify you as soon as it…
Whiffy perfumes are available across multiple trusted platforms, so you can shop or connect with us in the way that suits you best: 🌐 Official Website: https://whiffy.co.nz 🛒 Trade Me Store: https://www.trademe.co.nz/Members/Listings.aspx?member=6874334 🅕 Facebook Page: https://www.facebook.com/nzwhiffy/ 🅘 Instagram: https://www.instagram.com/nzfragranceshop/ ▶ TikTok: https://www.tiktok.com/@nzwhiffy ⭐ Customer Reviews (Trustpilot): https://nz.trustpilot.com/review/whiffy.co.nz
We ship internationally to Australia and a selection of other countries. Please be aware that once your order reaches its destination, local customs authorities may apply import duties or taxes. These charges are set by the destination country and are outside our control. For accurate details on possible fees, we recommend checking with your local…
Orders are usually dispatched within 24 hours of successful payment. Please allow at least 24 hours for your tracking details to be generated before contacting us for an update.
We do our best to deliver every order within the estimated timeframe. However, occasional delays can occur due to courier workloads, weather conditions, or public holidays. You can read about delivery time-frames from Shipping & Delivery
In some cases, we may be able to update the delivery address after an order is placed. This depends on the order status and courier stage. If you notice an incorrect or incomplete address, please email us as soon as possible and we’ll do our best to assist.
Your tracking details are emailed to you as soon as the courier label is created. Please remember to check your junk or spam folder, just in case. If you haven’t received your tracking information within 24 hours of placing your order, feel free to email or call us and we’ll be happy to help.
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