Shipping & Delivery

We are New Zealand based company and our warehouse is based in Auckland. All orders received before 1 pm are couriered on the same business day. In case of public holiday, the order will be couriered afterwards.

We use tracked parcel service. All deliveries are FREE of cost for most of the New Zealand’s for order above $100.  There is no delivery FEE  for any order above $200 for Australia region. Sometimes there are further charges for rural delivery.

***Deliveries are normally made on business days, no weekend delivery. A business day is considered to be Monday through Friday, not including holidays. 

Christmas Cut-Off Update:
There will be no courier pickup from 24-26 December. Please allow extra 2 days for rural.

 

Covid-19 Update:
We would like to inform you that our team has now moved remote ⁠— all our staff members working from home during lock-down. We are now fully equipped and future-ready for the upcoming uncertain times. We will continue to work and dispatch all orders within 24 hours.

Level-4 Lockdown Update (19th Aug, 2021):
We will continue to work and dispatch all orders within 24 hours.

Level-3 Step2 Lockdown Update (29th Nov, 2021):
Please expect delivery delays of up to 5 working days for items in and out of Auckland due to additional safety measures and
the increase in parcels being sent. Across the rest of NZ delivery delays have reduced to 1 working day.

Red in the Covid-19 Protection Update (3rd Dec, 2021):
We will continue to work and dispatch all orders within 24 hours.

 

 

We’ll endeavor to keep you updated on any important changes as and when these occur.

Stay safe and keep well.