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Delivery & Tracking

Q. How long does it take to process my order?

A. We deliver your order within 24 hours after receiving the payment. Sometimes payment is delayed due to 3rd party payment gateway system, in that case your order can take up to 48 hrs. So, please wait for at least 48 hrs before contacting us about the shipment of your order.

Q. How can I track my order?

A. We send you the tracking information once our courier label is generated. Be sure to check your junk/spam folder in case it lands there

Q. Can I change my delivery address after my order has been placed?

A. We might be able to change the delivery address, it depends on case by case basis. Please email us if you find your address is invalid and we will try our best to help you.

Q. What are your delivery time-frames?

A. We always strive to ensure on-time delivery, there might be instances when package may be delivered past the confirmed date. You can read about delivery time-frames from Shipping & Delivery

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